Everything you need to know about how your order reaches you
Last updated: July 2026
We currently ship across India. Once your order is placed, we prepare and hand it over to our courier partner for delivery to the address you provide at checkout.
Orders are typically delivered within 3–5 business days from the date of order confirmation, depending on your location. Remote or rural areas may take slightly longer. Delivery timelines are estimates and not guaranteed, as they can be affected by courier delays, weather, or other circumstances beyond our control.
A flat shipping charge of ₹50 is applied to all orders, shown clearly at checkout before you complete your purchase.
Orders are processed within 1–2 business days of confirmation. You will receive order confirmation with your Order ID immediately after successful checkout.
Once your order is shipped, you can check its status by contacting us directly with your Order ID at +91 9654327842 or newdexindustry@gmail.com.
If a delivery attempt fails due to an incorrect address, unavailability at the delivery location, or refusal to accept the order, additional shipping charges may apply for re-delivery. Please ensure your address and contact number are accurate at checkout.
If your order arrives visibly damaged, please do not accept the delivery, or contact us within 48 hours of delivery with photos of the damaged package so we can resolve it quickly — see our Refund & Cancellation Policy for details.
For any shipping-related questions, reach out to us:
📞 +91 9654327842
📧 newdexindustry@gmail.com
📍 Shop No. 8, DN PG College, Gulaothi, Bulandshahr, Uttar Pradesh, India